Terms & Conditions 

Important info please read

Contact

If you have any questions, please use the contact form to message me. I will do my best to get back to you as soon as possible. If you contact me on Instagram I cannot guarantee I will see your message.

Orders

All orders are sent by me from the UK. They are printed in the UK and I use Royal Mail to send all orders. 

Discount codes

Any discount codes are to be applied in the Checkout process and are subject to change. ​

Shipping

All orders sent with free shipping are sent 2nd class in the UK and via Standard International for the rest of the world. There is no tracking available for these shipping types. 
Tracked shipping can be added for an extra cost of £5 for Europe and £10 for the rest of the world (It costs more than this to send via tracked delivery I pick up the remaining amount) your order will then be sent via International Tracked with Royal Mail. Your tracking number will be sent once shipped.

If you order arrives damaged or you don't receive it, please get in touch I will do my best to resolve the problem. 

Import taxes and duties

Due to recent Brexit regulations your order may be subject to Customs Taxes, Duties and Clearance fees. 
Customers are responsible for paying any import duties or other related costs. 
The amounts you may be charged vary depending on the country you are based, please familiarise yourself with the fee amounts, rules and T's & C's for your country.
Failure to pay import duties and any other related costs may result in your package being returned or destroyed and if you do not pay the charges, unfortunately we are unable to provide any refunds.

Refunds & Returns

You may return your order within 4 weeks of purchase.
If you need to return your order, please contact me first to see if I can resolve your problem.